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YOUR DATA MATTERS

habikwin Privacy Policy: How We Handle Your Account Data

This page sets out exactly what data habikwin collects when you use our lobby, how we store it, and what choices you hold over that information. Availability of our services depends on local law and is accessible where local regulations permit.

  • Account data protection
  • DANA, OVO, GoPay wallet context
  • Your right to review records
  • Indonesia-region scope
POLICY POSTURE

What We Collect and Why We Hold It

When you open an account with us, we collect the details you provide directly — your registered name, contact address, and the e-wallet identifiers you connect for transactions such as DANA, OVO, or GoPay. We also collect device and session data automatically: your browser type, the pages you navigate within the lobby, and connection timestamps. This information is used solely to operate your account, process wallet movements, and respond to support requests you raise with us. We do not sell your personal data to third parties, and we do not share it outside our operating infrastructure except where required by applicable law in your jurisdiction. Data linked to your payment rails — including any transaction reference generated through QRIS or a connected e-wallet — is retained only as long as needed for account reconciliation and for any regulatory obligations that apply to your region. You may request a summary of the data we hold on your account at any time through the contact steps described further down this page. Retention periods vary by data category; we apply the shortest period that still satisfies our operational and legal requirements.

  • DANA wallet context

    Transaction references tied to your DANA connection are stored for reconciliation and are not shared with marketing services.

  • OVO account identifiers

    OVO-linked identifiers are held only for the duration needed to resolve any payment query you raise with our support team.

  • GoPay session context

    GoPay payment references are logged at the transaction level and tied only to your account record, not to third-party profiles.

  • QRIS transaction records

    QRIS scan references are kept as part of your transaction history and are accessible to you through your account dashboard after login.

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy applies to all interactions you have directly with habikwin through our site at habikwin. It distinguishes between data we control fully, data that passes through third-party infrastructure, and areas outside our direct reach. Understanding this boundary helps you know where to direct any data query you have.

  • Account access

    Data created when you register, log in, or update your account details falls entirely within this policy. We control how it is stored, who can view it, and how long it is kept.

  • Transactions

    When you move funds through DANA, OVO, or GoPay, the payment rail itself operates under that provider's own privacy terms. We hold only the reference data that lands on our side of the transaction.

  • Site content

    Pages, game lobby content, and session activity recorded while you browse habikwin are covered by this policy. We log this data for service improvement and fraud prevention.

  • Third-party services

    Links or services that redirect you away from habikwin are not covered here. Once you leave our domain, the destination's own policy applies and we hold no data from that session.

YOUR ACCOUNT RIGHTS

Practical Choices You Hold Over Your Data

Your account data is not locked away from you. At any point you can request a copy of the personal information we hold — this includes your registered details, login history, and transaction references visible in your account dashboard after login. If any detail is incorrect, you can raise a correction request directly through our support channel and we will update the record once we have verified your identity. You can also ask us to delete data that is no longer required for your active account, subject to any retention obligations we hold under applicable local law. Requests tied to payment records — for example, a DANA or OVO transaction reference you cannot locate — are handled through the same support path. We aim to acknowledge every data request and provide a substantive response within the period required under applicable rules for your region.

  • Review your records

    The current state of your account data is shown in your account dashboard after login. For a full data summary, contact us through the support path listed on this page.

  • Correct account details

    Submit a correction request via our support channel with your account reference. We verify identity before making any change to registered personal details.

  • Raise a data question

    Any question about how your data is used — including wallet identifiers tied to DANA or OVO — can be directed to our privacy contact address listed in the support section below.

  • Request data removal

    Where no active legal or operational obligation requires us to keep a record, you can request removal. We confirm the outcome of each removal request in writing.

PRIVACY CONTACT

How to Reach Us With a Privacy Request

If you have a specific question about this policy, want to review your account data, or need to correct a record, these are the direct paths to reach our team. Each channel is monitored; choose the one that fits how you prefer to communicate.

  • Email contact

    Send your privacy or data request to our support email address listed inside your account dashboard. Include your account reference so we can locate your record without delay.

  • Live chat

    The live chat option in your account panel connects you to our support team for real-time help on data queries, including questions about wallet-linked records such as OVO or GoPay references.

  • Account dashboard

    Your account dashboard after login shows the current state of your profile data and transaction history. Many data questions can be resolved directly from that view without needing to contact support.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Data protection is built into the account infrastructure, not added as an afterthought. Cookies on our site are used for session management and lobby navigation — not for cross-site advertising profiles. You can review which cookies are active through your browser settings at any time. For account security, access to your personal record is limited to authenticated sessions; we do not expose account data through public-facing endpoints. If you believe your account has been accessed without your permission, use the support contact path immediately so we can review and secure your record. Retention periods differ by data type: session logs are held for the minimum period needed for security review, while transaction references tied to DANA, OVO, or GoPay are kept for the period required under applicable financial record rules in your region.

  • Cookie use

    We use session cookies to keep you logged in and to track lobby navigation within your visit. We do not use cookies to build advertising profiles or share browsing data with external marketing platforms.

  • Account security

    Your account record is accessible only through authenticated login. We do not expose personal data through any public endpoint, and access logs are reviewed as part of our ongoing security process.

  • Data retention

    Session data is held for the shortest period that satisfies our security review requirements. Payment references — including those tied to QRIS or linked e-wallets — follow applicable regional record-keeping requirements.

  • Policy change notification

    When this policy changes in a material way, we update the version shown on this page. You can check the current version at any time by returning here; we do not publish a schedule for updates.

POLICY FAQ

Questions About This Privacy Policy

The answers below cover the data questions we hear most often. If your question is not here, reach us through the support contact paths listed above.

What personal data does habikwin collect when I open an account?

We collect the details you provide at registration — name, contact information, and any e-wallet identifiers you connect such as DANA or OVO. We also collect session and device data automatically when you browse the lobby. This is used solely to operate your account and respond to support requests.

Does habikwin share my data with third parties?

We do not sell your personal data. We do not share it outside our operating infrastructure except where required by applicable law in your region. Payment references that pass through DANA, OVO, or GoPay are governed by those providers' own terms once they leave our system.

How do I request a copy of the data you hold on my account?

Send a data request to the support email listed in your account dashboard, or raise it via live chat. Include your account reference. We will verify your identity and provide a substantive response within the period required under applicable regional rules.

Can I ask habikwin to delete my account data?

Yes. Where no active legal or operational retention obligation applies, you can request removal of your data. We confirm the outcome of every removal request in writing. Some records — such as transaction references required under applicable financial rules — may need to be held for a defined period regardless of your request.

How are cookies used on habikwin?

We use session cookies for login management and lobby navigation tracking within your visit. We do not use them to build cross-site advertising profiles. You can review active cookies through your own browser settings at any time without contacting us.

What happens to my DANA or OVO transaction records under this policy?

Transaction references generated through DANA, OVO, QRIS, or GoPay are stored on our side for account reconciliation and held for the period required under applicable financial record rules in your region. They are visible in your account dashboard after login and are not shared with marketing services.